Política de reembolso

At LOVELY BLOSSOMS, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a hassle-free return and refund policy. Please review the following conditions and guidelines to understand our return and refund process.

30-Day Return Policy

We accept returns within 30 days of the delivery date, provided the following conditions are met:

  1. Condition of Items: Items must be returned in their original condition, unused, and without any damage. Products should be in the same state as when they were received, including all original packaging, tags, and accessories.

  2. Proof of Purchase: A valid receipt or proof of purchase is required for all returns. This helps us verify your purchase and process your return efficiently.

  3. Return Authorization: Before returning any item, please contact our customer service team at info@lovelyblossoms.store to obtain a Return Authorization (RA) number. This number must be included with your returned item to ensure it is processed correctly.

  4. Shipping Costs & Returns:
    Return shipping costs will be deducted from your final refund at a flat rate of $4.99 USD.
  5. Damaged or Incorrect Items:
    If you received an item that was damaged, defective, or incorrect, Lovely Blossoms will fully cover the return shipping costs. We will provide you with a prepaid, trackable shipping label at no cost to you.
  6. Return Tracking:
    For standard returns, we use trackable shipping services. Please note that we cannot guarantee or process a refund for returned items that are lost in transit without valid tracking documentation.

Non-Returnable Items

Certain items are exempt from being returned, including:

  • Personalized or custom-made items
  • Clearance or final sale items
  • Gift cards
  • Downloadable software products

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days. Please note that depending on your payment provider, it may take additional time for the refund to reflect in your account. 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at email address info@lovelyblossoms.store to arrange the exchange.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at  info@lovelyblossoms.store. Provide your order number and a photo of the damaged or incorrect item. We will arrange for a replacement or issue a full refund, including return shipping costs.

Contact Us

If you have any questions about our return and refund policy, please feel free to reach out to our customer service team at info@lovelyblossoms.store. We are here to help and ensure your shopping experience with LOVELY BLOSSOMS is enjoyable and satisfying.

Thank you for choosing LOVELY BLOSSOMS. We appreciate your business and look forward to serving you again.